Data Deletion Instructions
Last updated: September 2026
ApexApp accounts are provisioned and managed by your organization's administrator, not created directly by individual users. Because of this, data deletion requests are handled in one of two ways below.
If you are an employee of a client organization
Ask your organization's admin to remove or deactivate your account from the Team Members page. This immediately revokes access and removes your phone number, WhatsApp number, and Telegram chat ID from our identity records, so no further messages from you will be processed.
If you are an organization admin, or want full account/organization deletion
Email us at amitku.mahajan@gmail.com from your registered organization email address, requesting deletion. We will confirm your identity and delete the requested account or organization's data from our systems within 30 days, except where we are required to retain records (e.g. billing/invoice history) for legal or tax compliance.
What gets deleted
Profile information (name, email, phone/WhatsApp number, Telegram chat ID) and chat history logs. Data already reflected in issued invoices is retained as required by applicable tax law.